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Conversation of Check in the Guest

Hi guys in this opportunity, i am going to share little of my knowledge in FDA. This conversation i use when i am handling a guest check in , Alright here we go.

                              Conversation Between Reception & Guest
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Reception   :Hello Welcome To Bel Air Resort & Spa , And How May I assist you?

Guest          :I have reservation under name Adele  & I booked to booking.com.

Reception   : Alright Mrs.Adele Have sit Please . Take for Drink "Please enjoy your welcome drink mrs.adele .Alright mrs. may i borrow your passport i need to copy

Guest          : sure, here you are.

Reception   : Thank you and would you fill this registration form please .
alright this is your passport ,Excuse me mrs.adele before we are going to the room allow me to repeat your booking here you will be staying with us from 9th to 14th of may for 5 night and the booking here is already included for breakfast so tomorrow you may have breakfast at our restaurant in front there we start from 7 to 10 at the morning ,in room we have sefty deposit box that you can use to save your valueable thing. and there is minibar as well there is meal and drink inside of mini bar and the price on the table each meal and drink. for your room key you may keep your key in reception is better because if you lose the key we'll charge to the guest 200 hundred thousand and all department close at 11 o'clock at night and if you go somewhere more than 11 you may keep the key by your self .here also we rent for bikecyle the price is 50k per day the snorkling as well but for snorkling is for whole day and the last information for check out time at 11 at morning if you wanna do like late check out you have to inform to reception first and if you have any further assistance don"t be hesitate to call us with your phone in the room  by dial 100 and thank you for choosing our hotel and i hope you enjoy stay with us and have god day

Guest      : okay thank you

Reception : alright sir your room is ready and i will escort you to the room and let me help you to bring your bags sir

Guest        : Thank for you kindness help

Reception  : our pleasure .......

Alright guys i think that all for this moment if you see like there is something that need to correct please leave your coment and have good time


writer :
ibhan

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